Terms and Conditions
Introduction
Welcome to Nalaka Gems. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
Product Information
We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or other content available on our site.
Ordering and Payment
By placing an order with us, you agree to provide accurate, current, and complete information. We accept various payment methods, including credit/debit cards, bank transfers, and cash for in-store purchases.
Shipping and Delivery
We offer both local and international shipping. Shipping costs and delivery times vary depending on the destination. We are not responsible for any delays caused by customs or other regulatory bodies.
Returns and Refunds
We offer a 03-day return policy for all online purchases. The gemstone must be in its original condition and accompanied by the original receipt. Please contact us for return instructions.
Privacy Policy
Your privacy is important to us. Please review our Privacy and Cookies Policy to understand how we collect, use, and protect your personal information.
Limitation of Liability
To the fullest extent permitted by law, Nalaka Gems shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the UAE.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of any changes to these terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
- Email:amila@nalakagems.ae
- Phone: +971 42889409
- Address: Al Fahidi Souq Shop No G -26, Al Fahidi Street, Al Souq Al Kabeer, Bur Dubai, Dubai, United Arab Emirates.