FAQ’s
What types of gemstones do you offer?
We offer a diverse collection of precious and semi-precious gemstones, including Blue Sapphires, Rubies, Emeralds, and many more. All our gemstones are sourced directly from our own mines in Sri Lanka.
Are your gemstones authentic?
Yes, all our gemstones are 100% authentic and come with certification to guarantee their quality and authenticity.
Can I visit your store in person?
Yes, you can visit our store in Dubai to view our collection of gemstones. Please contact us to schedule an appointment.
Do you offer international shipping?
Yes, we offer international shipping. Please contact us for shipping rates and delivery times to your location.
What payment methods do you accept?
We accept major credit and debit cards, bank transfers, and cash for in-store purchases.
How can I ensure the gemstone I purchase is right for me?
We recommend consulting with a professional jeweler or gemologist to help you choose the perfect gemstone based on your preferences and needs.
What is your return policy?
We offer a 03-day return policy for all online purchases and in-store purchases. The gemstone must be in its original condition and accompanied by the original receipt. Please contact us for return instructions.
How do I care for my gemstones?
To keep your gemstones looking their best, avoid exposing them to harsh chemicals, extreme temperatures, and rough handling. Clean them regularly with a soft cloth and store them separately to prevent scratches.